Account Rules, Wallet Checks and Settlement
Our terms are the working agreement between you and us. You open one account in your own name, keep your details current, and use it only for yourself — shared or duplicate accounts get frozen while we check. The name on your bKash, Nagad or Rocket
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wallet has to match the name on the account; that one rule prevents most withdrawal delays we see. Bets stand once a market settles, and we void a bet where a price was published in clear error, a fixture is abandoned, or a technical fault hit
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the round. The same principle covers cricket markets during BPL and international fixtures, sportsbook lines such as Football ScoreLine, and round-based games like Crash or Cash, where a disconnected round settles on the multiplier recorded by the game server rather than what your screen showed. Promotions
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carry their own conditions on top of this page, and where the two disagree the promotion wording applies to that offer alone. We can update these terms when payment rails, providers or local rules change; the version live on this page is the one that applies.
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Access and eligibility depend on your local law and the regions we are able to serve, so nothing written here overrides the rules where you live. If you break these terms — false details, a third-party wallet, or working a promotion in bad faith — we
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can suspend the account, hold a pending withdrawal while we check, and close the account with the balance handled according to what caused the closure.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.